Returns & Exchanges
At Giani Inc., we want you to be completely satisfied with your home transformation. If you are not happy with your purchase, you may return unused and unopened items within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring the RA number is clearly marked on the outside of the box.
Ship the Items
Drop off your package at any authorized carrier location; we recommend using a trackable shipping service for your protection.
Receive Your Refund
Once our warehouse inspects and approves the returned goods, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing